Re-Engage
Description of the role
As a call companion you’ll make regular telephone calls to an older person experiencing loneliness and isolation. These friendly chats provide a lifeline of friendship for older people and a vital link with the outside world from which they’ve become isolated.
To become a call companion, you’ll need to:
- Attend a 30-minute online volunteer group induction
- Complete an ID check
- Provide a reference
- Complete online volunteer training modules
We’re looking for someone who will:
- Call the older person you’ve been matched with for approximately 30 minutes either weekly or fortnightly at an agreed time.
- Follow the guidance in the online volunteer training so that your call companion calls are enjoyable, appropriate and in line with our charitable aims.
- Keep in regular contact with Re-engage and reporting any concerns to the team.
- Keep your knowledge and training up to date by reading our monthly volunteer newsletter – Re-engage Matters.
You must be:
- A friendly nature
- Good listening skills
- Good conversation skills
- Patience and understanding
- A passion for improving the lives of lonely and isolated older people
- Basic computer skills (our inductions, checks and training are all online and our charity is paperless)
Practical Considerations
This is a flexible, homebased voluntary role that can easily be fitted in around your own lifestyle and availability. We’re looking for call companions who can commit to volunteering for at least 12 months.
Please note that you must be at least 18 years old to become a Re-engage volunteer. To keep our services free for older people, we aren’t able to pay expenses for this role.
Any specific requirements
- Will require references.
- Must be 18 or over.
Where is the opportunity based?
This opportunity is a remote opportunity working from home.
When is the opportunity available?
This is a flexible role that can easily be fitted in around your own lifestyle and availability.
About the organisation
Re-engage provides vital, life-enhancing social connections for older people at a time in their lives when their social circles are diminishing.
Bromsgrove and Redditch Network 