Description of the role

Provide one-to-one and group support to both individuals who gamble and those affected by someone else’s gambling. We ask that you have personal experience.

You will need to:

• Navigate and guide contacts through existing services at GamCare and the National Gambling Support Network.
• Use motivational interviewing skills while drawing from their own lived experience to provide a supportive, non-judgemental space for those affected by gambling harms.
• Facilitate discussions via our online support services, including:
• Email – you will be paired with an individual for regular email correspondence (up to 3 emails per week for 6 months)
• Chatrooms – you will facilitate group discussions and supporting conversation between people at various stages of recovery
• Forum – you will initiate discussions, respond to posts, and provide encouragement, signposting and support to forum users
• Help individuals set aims and goals to move to a more positive, sustained recovery whilst also providing resources to support people with these plans.
• Recognise the purpose and remit of our service and signposting to other internal and external support where appropriate.

Skills and qualifications that may be needed or developed:

• For any of our volunteering roles we ask that you have personal lived experience of gambling-related harms. This includes being affected by someone else’s gambling (friend or family member).
• We ask that you’ve been in positive, sustained recovery for at least one year before volunteering with us.
• This role is completely remote, so you’ll need access to a reliable internet connection, a computer and a confidential space.
• To volunteer with us you must currently reside within the United Kingdom.

Practical Considerations

• To be discussed with organisation.

Any specific requirements

• Will require criminal record check.
• Must be over 18.
• Will require qualifications or relevant training.
• Will require references.
• Must have your own computer or secure access to one.

Where is the opportunity based?

This opportunity is Remote.

When is the opportunity available?

Flexible depending on need.

About the organisation

GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

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Interested in this role?

This is opportunity no: 230

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