AbilityNet (Bromsgrove & Redditch)
Description of the role
AbilityNet have a nationwide network of IT support volunteers. We are looking for people who are interested and skilled in computers and technology to visit disabled and older people in their own homes to help with their IT needs.
Volunteers may be asked to help set up a computer system for someone, install software or hardware, troubleshoot problems, or even help to change a printer cartridge or give some basic training on how to use systems.
We are looking for people with experience of Windows and Apple systems, people who know about using iPads and android tablets, as well as those who may have experience of adaptive technology, although this isn’t essential.
We are looking for:
- Good IT and computer skills.
- Good knowledge of standard hardware operating systems and software.
- Good interpersonal and communication skills.
- Access to computer and email facilities.
- Own transport or good public transport links.
Practical Considerations
We welcome applications from disabled people. However, because this role requires volunteers to visit people in their own homes, disabled access cannot always be guaranteed. Travel expenses to and from clients are reimbursed
Any specific requirements
- Volunteers must be aged 18 or over.
- Because the nature of the work involves contact with vulnerable people, all successful applicants will be subject to an Enhanced Adult Disclosure check by Disclosure and Barring Service (England and Wales), Volunteer Scotland (PVG), or Access NI ( Northern Ireland)
- We will not proceed with applications where the request is for providing remote access support only (either in the UK or abroad) unless the applicant has specific and verifiable user knowledge of specialist accessibility software such as JAWS, NVDA, Dragon, etc. The reason is that the vast majority of our volunteers can already provide remote support as well as in-home support, so there is no requirement for non-specialised remote support applications.
- We welcome volunteer applications from individuals who have been UK residents for at least 24 months. This requirement helps us ensure a level of stability and continuity within our volunteer team, and it also enables us to carry out the necessary background checks and safeguarding procedures effectively. By prioritising long-term residents, we aim to build a reliable and secure environment for both our volunteers and the communities we serve. This is non-negotiable.
- AbilityNet will not support or otherwise engage in providing a Certificate of Sponsorship under the Charity Worker Route for non-UK Citizens
- We require two character references, one of which must be UK workplace related
Where is the opportunity based?
The opportunity is across Bromsgrove and Redditch areas.
When is the opportunity available?
Volunteering days available to be discussed between you and the organisation.
About the organisation
AbilityNet aims to make technology accessible to everyone. We specialise in adapted hardware and software for people with additional needs, and offer free advice, information and home visits to people with disabilities to help them to make the most of their computers. We are a network of volunteers with IT skills who provide free assistance to disabled/elderly people in their homes.
Bromsgrove and Redditch Network 