AbilityNet ITCanHelp (Bromsgrove & Redditch)

Description of the role
AbilityNet ITCanHelp have a nationwide network of IT support volunteers. We are looking for people who are interested and skilled in computers and technology to visit disabled and older people in their own homes to help with their IT needs.
Volunteers may be asked to help set up a computer system for someone, install software or hardware, troubleshoot problems, or even help to change a printer cartridge or give some basic training on how to use systems.
We are looking for people with experience of Windows and Apple systems, people who know about using iPads and android tablets, as well as those who may have experience of adaptive technology, although this isn’t essential.
We are looking for:
- Good IT and computer skills.
- Good knowledge of standard hardware operating systems and software.
- Good interpersonal and communication skills.
- Access to computer and email facilities.
- Own transport or good public transport links.
Practical Considerations
We welcome applications from disabled people. However, because this role requires volunteers to visit people in their own homes, disabled access cannot always be guaranteed. Travel expenses to and from clients are reimbursed
Any specific requirements
- Must live or work locally.
- Volunteers must be aged 18 or over.
- Because the nature of the work involves contact with vulnerable people, all successful applicants will be subject to an Enhanced Adult Disclosure check.
- Twelve months (1 year) residence in the UK.
- 2 character references, one of which must be workplace related.
Where is the opportunity based?
The opportunity is across Bromsgrove and Redditch areas.
When is the opportunity available?
Volunteering days available to be discussed between you and the organisation.
About the organisation
AbilityNet aims to make technology accessible to everyone. We specialise in adapted hardware and software for people with additional needs, and offer free advice, information and home visits to people with disabilities to help them to make the most of their computers. ITCanHelp is a network of volunteers with IT skills who provide free assistance to disabled/elderly people in their homes.
