Redditch and Bromsgrove Rough Sleeper Service
Description of the role
As a Support Work Assistant, you will be a valued addition to our team. The role is very flexible in hours and equally there is a variety of roles that can lend themselves to what you feel interested in assisting with.
There is the option to work directly with frontline staff on an outreach basis assisting them with meeting clients and capturing essential information to help develop a pathway into accommodation. You have the potential to take on aspects of that support such as signposting.
There is the option to work behind the scenes in our office locations seeking out accommodation, gathering essential information and networking with providers.
There is the option of assisting staff with valuable admin work, applying for rent deposits, completing records or applying for ID. There is the option of helping collect food from donators and creating food parcels to deliver to clients in need. Through supervisions and discussions you can find your place in the service that fits with your experiences and skills based on the roles described above.
Typical activities that you could choose to do can include:
- Reading information provided by CCP such as policies, procedures and risk assessments
- Liaising with staff to assist and attend public alerts and planned appointments
- Agree an action plan with the staff member and assist with the clients support goals
- Ringing clients, landlords and or providers to obtain information
- Help to package and provide food parcels
- Complete administrative tasks
Practical Considerations
CCP uses Safer Recruitment practices to onboard volunteers. These entail an application form to be completed, Interview, Induction training and Enhanced DBS vetting and references
Any specific requirements
- We ask for two character references, or any education/other volunteering within our referencing period.
Where is the opportunity based?
Across Redditch and Bromsgrove
When is the opportunity available?
Times may be flexible. Talk to the organisation about this.
About the organisation
We are the Rough Sleeper outreach service for Redditch and Bromsgrove. We work for CCP (Caring for Communities and People) but have a contract with the council to work with and support all rough sleepers in the area whilst on the streets and then into accommodation. CPP (Caring for Communities and People) help people build better tomorrows by small but powerful acts of human connection. We work with everyone individually, and create steps and pathways that help people to thrive.
Bromsgrove and Redditch Network 