Primrose Hospice (Bromsgrove & Redditch)
Description of the role
As a volunteer retail assistant, you can help to ensure our customers receive the best possible service and enjoy our shop and what it has to offer.
Join the rest of our dedicated volunteers and help to make our shops a huge success on the high street.
The role will include many of the following aspects:
- Talking to customers and making them feel welcome in the shop.
- Advising and helping people as they shop.
- Operating the till and dealing with various types of payment (if you are comfortable with doing this and have had the relevant training).
- Answering customer enquiries.
- Dealing with donations including sorting and pricing items for the shop floor and promoting gift aid.
- Making sure that the shop floor always looks presentable and always keeping an eye on the security of the shop.
We are looking for:
Passionate volunteers who are enthusiastic about the work of the Primrose Hospice. You will have good communication and interpersonal skills, the ability to get along with people, and to work as part of a team.
Practical Considerations
WE WILL PROVIDE ALL THE TRAINING YOU NEED TO FEEL CONFIDENT IN THE ROLE. THE SHOP MANAGER OR ASSISTANT MANAGER WILL BE AVAILABLE TO GIVE ADVICE AND ASSIST YOU, AS WELL AS OTHER EXPERIENCED VOLUNTEERS IN THE TEAM.
THIS OPPORTUNITY IS IDEAL IF YOU WOULD LIKE TO LEARN NEW SKILLS, GAIN RETAIL EXPERIENCE, AND IT WILL GIVE YOU THE ENJOYMENT OF MEETING NEW PEOPLE AND BEING PART OF A TEAM.
IT WILL ALSO GIVE YOU THE SATISFACTION OF FEELING THAT WHAT YOU DO IS MAKING A DIFFERENCE TO THE PATIENTS AND FAMILIES THAT USE THE SERVICES OF THE HOSPICE. ANY OUT OF POCKET TRAVEL EXPENSES CAN BE CLAIMED TO GET TO AND FROM THE SHOPS
Any specific requirements
- Any other additional requirements will be discussed with you and the organisation.
Where is the opportunity based?
- B97 4EY Kingfisher Walk Kingfisher Town Centre, Redditch
- B97 5EN 189 Evesham Road Headless Cross, Redditch
- B61 8AE 125 High Street, Bromsgrove
- B45 9JW 155 New Road, Rubery
When is the opportunity available?
Volunteering days available to be discussed between you and the organisation.
About the organisation
Primrose Hospice & Family Support Centre is an independent charity, offering care and advice to patients living with a life-limiting illness and supporting families in the North East Worcestershire area.
We have a Day Hospice providing a range of tailored support for patients. Patients can also benefit from our nurse led clinics, physiotherapy and occupational therapy services, spiritual and emotional support and our Primrose Hospice at Home service.
Our Family Support Service offers individualised support to adults and children including a counselling service, benefits advice and complementary therapy.
As an independent charity, we rely on the support of individuals and businesses to help us to raise the £1.95 million needed each year for us to provide our services free to all who require them.
Bromsgrove and Redditch Network 